Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Due to the customized nature of Iron Jimmy's products, all sales are final unless the product is damaged or has a manufacturing defect. Normal wear and tear are not covered under the policy. Photo/video maybe required upon notification for return.
IRON JIMMY is not liable for rust.
Lack of barbell care, a non-controlled climate environment, sweat and moisture are all causes for blemishes to surface on a barbell. Barbell care should take priority especially if you keep your barbell in a gym or garage that isn't climate controlled. please see BARBELL CARE to learn more on how to keep your barbell sparkling.
Several types of goods are exempt from being returned.
Custom Barbell Sleeves (unless damaged or defective)
Custom Nylon Lifting Straps (unless damaged or defective)
Apparel (unless damaged or defective)
Leather Lifting Straps (unless damaged or defective)
To complete your return, we require a receipt or proof of purchase. Sent to firstname.lastname@example.org
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, you should mail your product to: GET PO BOX
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.